Privacy Policy
The Van Transfer acts as a provider of transport services to you, the User (hereinafter “you” or “User”), and as intermediary between the User and private, individual or corporate providers of transportation services. This The Van Transfer‘s Privacy Policy (hereinafter “Privacy Policy”) is intended to inform the User about our policies and details regarding the collection, use and disclosure of any information submitted to us or captured while exploring our platform (thevantransfer.com). Please note that The Van Transfer has right to change the Privacy Policy without notice so we advise you to read it periodically before making bookings or use other The Van Transfer’s services. This Privacy Policy was last revised in June, 2023.
At The Van Transfer, accessible from https://www.thevantransfer.com/, one of our main priorities is the privacy of our visitors. By using The Van Transfer services, you entrust us with some of your information. We understand that this is a great responsibility and we do our best to protect your information and allow you to control it.
The purpose of this Privacy Policy is to inform you about what data we collect, why we collect it and how you can update, manage, export and delete it, always in accordance with European Union (EU) General Data Protection Regulation (2016/679, “GDPR”).
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in The Van Transfer. This policy is not applicable to any information collected offline or via another channels.
Consent
By using our website https://www.thevantransfer.com/, you hereby consent to our Privacy Policy and agree to its terms.
The personal information that you are asked to provide to The Van Transfer, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, last names, email address, phone number, flight data, travel data, hotel addresses, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register or send an email using https://www.thevantransfer.com/, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
The Van Transfer does not sell any of your contact information or data to any company.
At The Van Transfer we could use the information we collect in various ways, including to:
– Provide transportation services
– Provide car travel services
– Provide touristic information services
– Improve our services
– Develop new services, features, and functionality
– Provide services as a transportation intermediary
– Provide, operate, and maintain our website
– Improve, personalize, and expand our website
– Understand and analyze how you use our website
– Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to our services, the website, and for marketing and promotional purposes
– Send you emails
– Find and prevent fraud
Log Files
The Van Transfer follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies
Like any other website, The Van Transfer uses some “cookies“. These cookies are used to store information including visitor preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information about cookies, please read our Cookies Policy.
Third Party Advertising
Please note that The Van Transfer does not serve advertisements for any company on this website, nor does it have control over cookies or codes that are used by third parties and cause unsolicited advertisements to appear.
Third-party ad servers or ad networks use technologies such as cookies, JavaScript or Web Beacons that are used in their respective advertisements, which are sent directly to the user’s browser when they automatically receive an IP address. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content you see on the websites you visit.
Third Party Privacy Policies
The Van Transfer’s Privacy Policy does not apply to other companies, advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers (Google Chrome, Microsoft Edge, Safari, Mozilla Firefox, Opera, Brave… and other you may use), it can be found at the browsers’ respective websites.
General Data Protection Regulation (GDPR) Rights
In accordance with Art. 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Article 11 of Organic Law 3/2018 of 5 December on the General Data Protection Regulation (GDPR) and Guarantee of Digital Rights, you are informed that the personal data you provide through https://thevantransfer.com/ will be processed by The Van Transfer only for the purpose of the effective implementation of the services provided through this website.
We would like to make sure you are fully aware of all of your data protection rights. You and every user is entitled to the following:
-The right to access – You have the right to request copies of your personal data.
-The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
-The right to erasure – You have the right to request that we erase your personal data.
-The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
-The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
-The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, company, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us sending an email to info@thevantransfer.com.
Children’s Information
Another part of our priority is adding protection for children while using the Internet. We do not collect any information about children. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
The Van Transfer does not knowingly collect any Personal Identifiable Information from children. If you think that your child provided this kind of information on our website thevantransfer.com, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
More Information
If you have additional questions about The Van Transfer or require more information about this Privacy Policy, do not hesitate to read our Legal Notice or contact us through the phone number +34 651 530 037 or the email info@thevantransfer.com.